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AI Solutions
Today’s businesses need more than just dial tone; They need reliability, flexibility, and control. At Marrtel Communications, we offer modern phone systems with Viirtue Hosted VoIP solutions. Designed to earn trust and reduce complexity, these solutions deliver enterprise-grade performance with the simplicity modern teams expect. These hosted VoIP solutions can also be scaled effortlessly by managed service providers.

Hosted VoIP Solutions That Businesses Trust

Demystifying Hosted VoIP

Also known as a cloud PBX, Hosted VoIP technology replaces traditional on-premise phone systems with a fully cloud-based platform. This allows teams to use desk phones, mobile apps, or desktop softphones while all call routing, features, and administration are securely managed in the cloud.
  • Launch New Users and Locations in Minutes
  • Support Remote and Hybrid Teams Effortlessly
  • Add Advanced Features without Added Complexity
  • Keep Costs Predictable As Your Business Grows

Benefits of Hosted VoIP

Geo-Redundant Infrastructure Built for Real-World Reliability and Call Quality

  • Higher Resiliency
  • Reduced Downtime Risk
  • Lower Latency for Better Call Quality
With our hosted VoIP solutions, companies and individual professionals can:
Distributing call processing across multiple data centers ensures the following:

Carrier Diversity

Multiple carrier partners provide the following advantages:
  • Broader Number Availability
  • Increased Call Reliability
  • Faster Issue Resolution and Porting Flexibility

Simple-to-Manage Centralized Admin Portal That Is Easy to Scale

  • Manage your entire phone system from one clean, branded interface with easy-to-use features such as:
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  • Role-Based Access Controls
  • User and Policy Management
  • Real-Time Reporting and Analytics

Professional Call Handling Features: Auto Attendants and IVRs

Deliver a polished caller experience with the following call handling features of Auto Attendants and IVRs:
  • Multi-Level Menus
  • Holiday and Business Hour Routing
  • Department-Based Call Flows

Call Queues for Sales and Support

Confidently handle high call volumes with the help of the following:
  • Intelligent Queue Routing
  • Overflow and Failover Rules
  • Agent Status and Availability Controls

Seamless Connectivity: Work Anywhere. Stay Connected Everywhere.

Secure calling across all devices, from desktop softphones to mobile apps, without exposing personal numbers.

Voicemail That Works for You

  • Voicemail-to-Email Delivery
  • Custom Greetings by User or Department
  • Faster Response Times without Extra Effort

Comprehensive Visibility and Control at Every Level

  • One Centralized Platform for All Locations
  • Full Administrative Control
  • Clear, Actionable Call Reporting

Reach Out to Us for More Information

To find out more about our hosted VoIP solutions, feel free to contact us today. We would be more than happy to answer any questions you may have about our cloud PBX solutions and other telecommunication system offerings.
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